Shipping

Cost of Shipping

Shipping costs are based on the wholesale total of your order. Each order has a minimum shipping charge as specified.
Orders ship via UPS, USPS, or FedEx depending on several factors. 

 Items will generally ship via USPS in these cases: 

  • Shipping to a PO Box.
  • Shipping to Alaska, Hawaii, Puerto Rico, or Military Address.
  • The order weighs less than 1 pound
  • The order is shipping to Canada. Canadian orders ship via Canada Post. Those items will ship via USPS (but the rates to Canada still apply).

Tips: To calculate shipping at a glance (for Ground), if your wholesale total is equal or less than $44.00, your shipping will be just $8.95 for that order. If your wholesale total is more than $44.00, the shipping cost is $12.90. More than $80, the shipping cost is $0 (free shipping).

For Canada destination, if your wholesale total is equal or less than $50.00, your shipping will be just $12.95 for that order. If your wholesale total is more than $50.00, the shipping cost is $16.95.

Please note: if you order weighs less than one pound and is shipping to a physical address within the Continental U.S., your order will be shipped via USPS instead of UPS Ground.

Do you ship internationally?
The only international destination we ship to is Canada. We ship to the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses.

For items shipping internationally (aside from Canada), Please e-mail us for a shipping quote to this email: gardendecorsupply@gmail.com

How do I get a tracking number for my order?
Your tracking number will be automatically emailed to you once your order has been shipped.
Please allow 2-3 business days after placing your order for the tracking number to show.
It's been 2-3 business days...how come I still don't see a tracking number? Most of our orders ship within 2 business days; however, occasionally it may take longer. Also, it can take up to an additional 24 hours for us to input all the tracking numbers into our system. If it has been more than 4 business days and you still don't see a tracking number, please contact us to this email: gardendecorsupply@gmail.com or call us at 919-973-5406


How long does shipping take?
Transit Time (including warehouse processing time):
7-10 business days within the Continental U.S.
10-14 business days for no Continental U.S. business day and Canada.
Orders are usually shipped from the warehouse within 2 business days. The above times are estimates from the day you place your order.

Is insurance included?
Yes, insurance is included in the cost of our shipping rates.

We can be reached via e-mail at: gardendecorsupply@gmail.com